FAQ
What makes Inspired Homes by Cricket products unique?
Each piece is thoughtfully curated to evoke heritage, warmth, and whimsy. From rustic farmhouse finds to seasonal treasures, our collections are steeped in story and designed to delight. We believe your home should feel like a living storybook—and we’re here to help you write it.
Are your items handmade or vintage?
Many of our items are artisan-crafted or inspired by vintage aesthetics. Product descriptions will note if an item is handmade, vintage, or reproduction—accuracy is our promise, and provenance is part of the magic.
How long does shipping take?
Most orders ship within 3–5 business days. During seasonal launches or high-volume periods, processing may take a bit longer—but we’ll keep you updated every step of the way. DG insists on punctuality, and we aim to honor his standards.
Do you offer international shipping?
At this time, we ship within the U.S. only. If you’re abroad and longing for a bit of Inspired charm, let us know—we’re always exploring new possibilities.
Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking number via email so you can follow its journey home. It’s like watching your parcel cross the moors—minus the fog.
What’s your return policy?
We accept returns within 14 days of delivery for unused, unopened items. Seasonal and limited-edition items may be final sale—please check product details before purchasing. We want you to love what you receive, and we’re here to make it right if you don’t.
How do I request a return or exchange?
Simply email us at [your support email] with your order number and reason for return. We’ll guide you through the process with care and clarity—no riddles, no runarounds.
Do you offer gift wrapping or notes?
Yes! Select “Add Gift Note” at checkout, and we’ll include a handwritten message with your order. Some seasonal bundles come pre-wrapped in story-rich packaging, ready to charm the socks off any recipient.
Who is DG, and why does he appear in your product stories?
DG (DunGreggor) is our beloved Scotsman-in-residence—keeper of tradition, lore, and a touch of whimsy. His voice threads through our brand like thistle through tartan, reminding us that home is where story and soul entwine.
How do you choose your product names and stories?
With great care. We blend heritage, seasonal inspiration, and emotional resonance—while ensuring legal compliance with trademarks and naming rights. Every name is a nod to something meaningful, and every story is stitched with love.